1 /5 Diana Martinez: I had a very disappointing experience at Shamayel Jewellery. I took my wedding ring in to be resized and to have two diamonds added. Unfortunately, the ring was still too big after the resizing, and one of the diamonds fell out the very next day.
When I called to explain, I was told I would have to pay extra to replace the missing diamond — simply because I didn’t have the tiny stone that had fallen out (which I couldn’t even locate). On top of that, they wanted to charge me again to resize the ring properly. I had already paid $300 for work that was not done properly in the first place.
To make matters worse, I later took my ring to another jeweller who quoted me a significantly lower price to resize, clean, and add the diamonds — and with much better customer service.
This experience was frustrating and disappointing. I do not recommend Shamayel Jewellery