Club Lime Victoria Point - Victoria Point (QLD)

1 /5 abby lewis: 0 stars if I could - cancelled my membership 5 years ago and I still receive emails and texts to say I haven’t been paying my membership. They don’t answer emails or phone calls either - save yourself the money and go literally anywhere else.

1 /5 Ronald Lewis: Not someone who likes to leave google reviews for gyms/businesses.. but the fact is, it is getting ridiculous. I have being going here for many years and have decided to cancel my membership recently & leave this review because something needs to change at this gym for the people that are currently going & any future people wanting to sign up! This gym is run purely as a business it feels. No customer understanding or concept on how to develop or maintain a better product or business model for future customers or the ones who most importantly show up daily/weekly. Here are a few issues: Roof Leaks constantly still never fixed?? Always dripping down onto the gym floor or on benches... NO COLD WATER.... never addressed what gym does not have cold water (This would be the only gym in AUS that has a warm bubbler, fantastic feeling when your 45mins into a workout and unfortunately forget your water... instead if you forget to bring one, you are better off buying a cold water from the servo)... its so basic, but somehow still never being addressed since I was there, still to this day I would even say its warm. NO Gym Standards. Never did I see any management try and enforce rules on young school kids who were mucking around, dropping heavy weights or sitting on the ground just blocking passage and space around gym equipment. Just a hazard for those who are trying to work out and or someone lifting heavy nearby... Maybe enforce a warning system of 2 strikes MAX to ensure the gym can be kept a safe space for all the other gym members going... It would be nice to see this gym take the time to try listen to its members whether it was what could be added to better it, fixing these items or improving gym equipment too.

4 /5 Christopher Nicholas Carter: I previously left a bad review for Club Lime VP and in hindsight I believe that review was unfair. The facilities are incredible and for the most part the staff are extremely friendly and helpful. Apologies for being a bit of a Karen in my previous review. Im too used to gyms being incredibly difficult to deal with, but this wasnt the case with club lime. Not a fan of the direct debit system but otherwise theyre actually really good.

1 /5 extreme adventures: The staff and facilities may be OK I wouldnt know but the Companies membership policies and communication are disgraceful.

2 /5 Clinton Wilcox: Nice club with heaps of room. However. The roof leaks, not just in one spot. Like 5 different spots. Always leaking from air con I imagine. Broken equipment seems to take weeks to get repaired. Staff almost never answer the phone. Trying to call up to book kids in to child minding service is almost impossible. I call 3 times a week and the amount of times the phone rings out is insane. Not that the staff members are much help anyway. None of them know anything or are even capable of using an eftpos machine. Over all a good club and fairly cheap but customer service is a major downfall. So I left this review a few months back, and not much has changed. Still so much damaged equipment, 2 showers are out of order due to mold (for about 2 months now) always out of wipes for equipment to wipe down (probably as there is always only 2 staff member on) holes in the walls of the mens bathrooms, air con isnt always working and neither is the music. The amount of times Ive come in to another gym with no music playing is absurd. At least once a fortnite. They need to pay their spotify subscription or something. Staff still dont answer phones and arr all still useless. Always at least 3 people in the gym with no shoes on or a towel despite the amount of signals forbidding this. They need to get their act together. ..