James Thredgold - Adelaide Jewellers - Norwood (SA)

5 /5 Elle Aksoy: My husband bought me a beautiful diamond ring from James Thredgold Jeweller, and I couldn’t be happier with both the piece and the exceptional service. I recently took my ring overseas to have it cleaned by another jeweller and came back worried that it may have been damaged. I brought it to Tom at James Thredgold, and he was absolutely amazing. He carefully inspected every detail of the ring, reassured me everything was perfect, and even gave it a professional clean all at no cost. The peace of mind he gave me was priceless. The ongoing care and service they provide after your purchase is honestly incredible. They are honest, professional, and truly go above and beyond. Worth every cent. I wouldn’t trust my jewellery with anyone else!

5 /5 Meredith McLeod: Very welcoming and accommodating staff. I have used this business a couple of times. Once for a simple repair, once to purchase a watch band replacement and a few times to check out jewellery I hope to purchase in the future plus this time to repair a necklace. Every time staff have been very polite no matter how big or small my request. I always feel that I get a warm reception and feel treated equally even if my request is small. I am very impressed with how I am treated and for this reason would choose to return in the future. Thank you to all the staff . I also feel that I am given a financially fair price for any work undertaken and feel consulted along the way. Thank you. Meredith

5 /5 Emma McInnes: I broke a necklace and took it to another jeweller for repair. I thought it was just the clasp. So thats what they repaired. But it is an antique moonstone necklace and the stones are meant to sit centrally, so when I got it back, I realised there was a problem as the moonstones were off centre. I took it back and they were very rude, implying theyd repaired it perfectly as Id only asked for the clasp to be repaired. They then claimed the best fix was replacing the entire antique chain. I was devastated. So I took it here and straight away Adrianne (I think that was her name), was amazing. She found a small piece of chain that was a great match. And for basically the same cost I paid just to replace the clasp at the other jeweller, and for significantly less than they had quoted to replace the entire chain, they replaced the small segment. You can barely notice the new piece of chain. It looks great. And from beginning to end, I felt my jewellery and I were treated with respect. I wont go back to the other very well known jeweller. Im converted.

4 /5 Richard Oborn: Why not 5 - because only God is perfect!! Otherwise, a 5. Cheerful staff member, prompt service, good communication, promise of delivery kept. Obviously, cheaper would always be better, but we want you to make the profit that keeps you in business.