Mocha - Ringwood (VIC)

5 /5 casey rock: Paris was so friendly and lovely! She helped me pick out a necklace for myself. She has amazing customer service skills that should be applauded for! Thanks for all your help Paris, I love my new necklace :)

5 /5 Carol Schrei: Shout out to Paris, you are amazing so wonderful with your customers. Thanks for the wonderful service your provided me last night in choosing my Von Treskow ring. Mocha you need to ensure you dont lose this team member. Well done Paris the retail world needs more of you, I will return :)

1 /5 Hot Pocket Dropper: You better make sure you are absolutely certain what you’re purchasing is what you want - these guys have the worst returns policy. In an age where most retailers have learnt in order to build a loyal customer base you need to be flexible with returns, Mocha thinks they can offer the same outdated policy they have for years and people will still buy their products. The bags are not even that good

1 /5 Simone Carroll: Bought a pendent, for my niece last December and put it away for her 21st and when i pulled it out to get it engraved i noticed it was badly scratched. Mocha will not refund or replace this item. Customer service is really bad - DO NOT WASTE YOUR MONEY at this store

5 /5 Ashleigh Bedwell-Murdock: the two girls that helped me this afternoon were the absolute best! they were the sweetest girls who had the best service. Couldn’t recommend more!