Mocha - Ringwood (VIC)

Nairne Brown Absolutely love S&S! I’ve purchased three pieces from them over the years and will definitely keep coming back because of their stunning designs and exceptional customer service. The lovely Amy from the Mosman store helped replace my soldered bracelet today after I somehow managed to damage it—but thanks to their amazing warranty, I walked out with a brand-new one, feeling happier than ever. Couldn’t be more appreciative. Thanks so much! Xo

Jo Had a slight issue with my engagement ring that I have had since August. Went in and spoke Taylah. Her professional approach in solving the problem was of one of the highest standards of customer service I have ever received. We had a slight hiccup with another store but as Taylah is such a super star she sorted everything out. Because of her service I bought my wedding ring also. The 5 stars are solely for Taylah, it’s a shame so of the other staff can’t take a leaf out of her book. So if you want high customer service ask for Taylah she will look after you. Thank you Taylah for everything you truly are amazing ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Rochelle Jackson I came into the store with a bracelet that required repair on New Years Eve day. A busy time. Jess was fabulous; efficient, effective and super nice - and my bracelet was fixed! Great customer service! Thankyou Jess