Melinda Reynolds My first time at Bayside Skin and Laser and Amy was terrific at making me feel comfortable and she thoroughly explained the treatment plan. Clinic was clean and tidy and location is convenient. On my way out I met Megan who took the time to consult on another treatment I was interested in. Ill be back!
5 /5
Spiro Pantazopoulos I would not recommend this skin and laser clinic to anyone. The staff turnover is alarming, which is clearly a result of poor leadership. The owner, is unprofessional—never willing to admit fault and always ready with an excuse.
One of the major issues is their 150-unit Botox package. When you purchase it, you’re expected to use all 150 units in a single session, with no option to carry over unused units. But what if you don’t need that much? Over-injecting can lead to unnatural results or even facial disfigurement—why would any reputable practitioner encourage this?
The pricing is also misleading. You’re quoted one price over the phone, only to be told something different once you’re in the clinic—at which point, you’re somehow in the wrong. The owner is stubborn and dismissive, making for a frustrating experience. As you can see when he doesnt get a good review he is very dismissive and name calling. Obvously very mature of a professional business owner.
They claim to be the cheapest Botox clinic in Melbourne, but the poor customer service and constant staff changes say otherwise. Many former injectors have left due to the owner’s poor management, which speaks volumes. No one has anything good to say about him!
To make matters worse, the product itself is questionable. While Botox should last 8-12 weeks, here you’ll be lucky if it lasts four. It wouldn’t be surprising if the low prices are due to highly diluted products.
This review is not just on behalf of me but on behalf of many friends or family who have frequented the clinic over the last few years and say the same things. I havent been in 3 years, but clearly nothing has improved in that time.
Steer clear of this place!
1 /5
Megan Stephenson I had an amazing experience here. Meghan made me feel so comfortable from the moment I walked in the door! The facial was amazing and so calming, I left with glowing skin. Thank you so much!
5 /5
Alana Mc Auliffe I had a great consultation today with Amy. I also spoke with Megan last week, both Amy and Megan are so warm and were very helpful in answering ALL my questions.
5 /5
Marina Spanos I had dysport ( $4) a unit injected into 3 areas 2 weeks later I noticed nothing had changed
A week after that I noticed a slight change!
A week after that the lines reappeared !
It was like the dysport lasted 1 week that is all! I spent approximately $400.
I rang the owner explained the situation and from what I understood he booked me in for a top up (free)
I go to the salon today at the appointed time waited for 20 mins to be told that the work performed on my face was normal and we cannot touch up for free!
I have been to other salons and the results were amazing!
I went to this place because of the affordability!
Wrong!!!!
I would not recommend this place to anyone!!
Do not be fooled by the price!!
1 /5