1 /5 ELIZABETH JAIME: Extremely disappointing experience — not family friendly
We recently attended a children’s birthday party at Bugs Gymnastics and were shocked by how rudely we were treated. My husband was simply sitting down, quietly watching our daughter participate and keeping an eye on our younger child who was playing calmly with a ball in the corner. Out of nowhere, one of the staff members aggressively told him not to touch “her equipment” — even though he wasn’t touching anything at all.
Her tone was unnecessarily angry and made us (and others nearby) feel incredibly uncomfortable. There was absolutely no reason for such hostility, especially in a children’s setting where families should feel welcome and safe.
I would not recommend this venue for parties. If you’re looking for a place that values respect and knows how to engage with parents in a friendly and professional manner, this is not it.