2 /5 xiang gu: Cardinia Life is a really nice place, but the staff are quite strange. We hadn’t been there for a few days, and today my husband and I came after work around 7 :30 pm exercise and also ask about the health assessment for both of us. Since this was the first time we tried to book it after joining as members in August — and we’re both members here.
Things got interesting, The blonde receptionist at the front desk helped us book it, but she was very impatient and had a terrible attitude the whole time. That’s fine, but the main issue is that she lied — she never actually made the booking. She didn’t even bother to ask for my name.
The second time, I went back to the front desk and, with the manager’s help, finally completed the appointment. The manager told us that two people can see the fitness instructor at the same time, which was completely different from what that first receptionist said — she told us it wasn’t allowed.
I really don’t understand why she treated us like that, we had never even met her before. The whole time she looked at us with this sideways attitude, why was she so rude.
Xiang Gu