2 /5 Mae Aniga: I had been coming here for more than 3 years now. I built friendships here through exercises group classes. But I have noticed that some people who works here were rude and lazy.
Incident 1: I came here this morning, 25th August to personally cancel my gym membership. I approached the Lady in the reception. She sat behind the computer. No other people around. She told me to do it on-line. So I followed her. After just few minutes of sending it, I received an Email saying I have to go personally to cancel it. So I rushed to go back and told the lady about it. I’m so upset. Even if she apologised I couldn’t accept it.
Incident 2: it happens 2 weeks ago. The personal trainer who works every Wednesday morning in the gym. He came and told me off about not bringing a towel rudely in front of other people.
Subtle racism and seniority that’s what I feel from this place. I hope it will change.