Diamond Creations - Balwyn (VIC)

Tricia OFarrell I have brought jewellery from Toby over the last 4 years. Toby’s jewellery is high quality and unique as each piece is individually made. My wife gets compliments all the time .Toby was very helpful with my selections and I cannot thank her enough for her help. Toby is a pleasure to talk to about your needs.I highly recommend her if you are looking for a piece of jewellery for someone special. Mick O’Farrell

G C I advise all customers to avoid this store. I had a Seiko watch, barely 7 days old and the band fell apart. I went back to ask for a refund and was told the watch needs to be sent away for repair. I said I am not sending a watch away for repair when I just paid $700. This store has a set of policies that they think overrides consumer law. The staff weren’t one bit helpful at all. I’ll now lodge a complaint with their Head office. I would never shop in these stores again. I end up going back to Southland and the salesperson pretended she didn’t remember me. Had the audacity to say the Frankston store didn’t re-link the watch properly when it was this salesperson in Southland. Thankfully I managed to receive a full refund, which is what the Frankston store should have done in the first place. If the managers took the time to read these reviews and reply they’d understand that customers need to be treated with more respect. And also I don’t appreciate staff at Frankston laughing thinking the whole thing is a joke. I’m not surprised Product Review has a 1.7 star average for this company. I suggest everyone read your consumer rights with regards to refunds. A store cannot take these rights away.

Jesse Kahale Ive been using these guys since 2020, I would follow them around the country if they moved elsewhere! They have always been fair and affordable. Best service you can get! Thanks again guys!!

Catherine Moores Mel, Nearly a year ago, I happened to park outside your store and couldn’t believe my eyes. I knew I couldn’t leave without taking a piece of you with me. The earrings I purchased that day are fabulous and I receive so many compliments. I’m now thrilled to add a bracelet to my collection. Thank you so much for my wonderful ‘worry’ bracelet. Your craft is so unique and it is an honour to wear this truly remarkable piece every day. You are truly gifted. Thank you.

Myles Clark I went around a number of Jewrllers after I broke my wedding ring. I quickly found that I could not repair it in the traditional was as it is tungsten carbide. However I had a radical idea of encasing it in a separate gold ring to good it together and braise the joints. Mindika Jewellery were the only ones to even to consider it. And they did it, it was a really good job. See below, they made the repair and it works and looks amazing. Most importantly it has saved my original wedding ring though broken forever.