Ferlie Park - Doreen (VIC)

Trent Trinity I’m not the type of person to comment on bad reviews, but this one has really frustrated me. What a poor customer experience! Something that must be worked on. I have twin boys, which have been on a waiting list for 1.5 years, they are now 2 years of age. Finally I get a call up to start swimming lessons, but my boys are both having an operation in the next few weeks which won’t allow them to swim for 2 months, so I saw no point in paying for 2 months of non attendance. I had asked the lady to skip our position this round and offer it to someone else, then by the next opening the boys will be ready. Apparently that was too difficult, and had to be taken off the list, and call back in 2 months to re add them to the bottom of the wait list again, where I could wait another 1.5 years before I get a position again. Are they for real! There was no, sorry Sir I hope your boys are okay, and the operation is nothing serious, or yes sir we will call again next opening , and offer it to the next person down the list. Sorry but this was a very poor customer experience. There is no way I’d take my kids there . My kids will be in high school by the time they offered a lesson according to there rules and regulations. Terrible! There was no common sense with this situation.

Jingshi Z I’ve been taking Pilates with Allan for half a year, and I’ve seen amazing results. His instructions are clear, professional, and always tailored to each person’s needs. Whether its modifying exercises or providing personal adjustments, he makes sure everyone feels challenged and supported. The class atmosphere is welcoming and fun, making every session enjoyable. Since I started, my chronic neck pain has improved significantly, and I’m already seeing progress towards getting a six-pack! I highly recommend Allan to anyone looking for a skilled and motivating Pilates instructor.

Milad Dagher I first became a member in 2008 and have loved the training experience. Graeme, the owner, is a wealth of knowledge. The staff are welcoming, members are friendly, and the gym is always organised in relation to weights being put away.

Michelle Pearse I order 2x12.5kg dumbbells through catch. Only One dumbell arrived by post. I left two comments and two pictures and they replied that the shipment was split in two and that both shipments were marked as delivered by Aramex at two different times yet we had signed for one delivery. After checking extensively around the house and the neighbours we concluded that Aramex had falsely used the sign off for the second package. I went to the gym mart warehouse and talked to them about the problem. David and Jason were very understanding and very helpful. Despite this issue not being their fault, they gave me another 12.5kg dumbell plus two free gifts, a gym mat and a yoga strap. Im so happy with Gym Marts service and will definitely purchase from them again.

Ellen Watson Code5 Lindfield is a fantastic gym with awesome trainers who are friendly, knowledgeable, motivating and supportive. They focus on proper form, make sure you’re training safely, and push you to reach new goals every session. The workouts are a great mix of strength and cardio, and the welcoming community makes training enjoyable every time!