Fitness First Flinders St Platinum - Melbourne (VIC)

5 /5 Asher Thong: Despite some of the bad reviews, I absolutely love my go-to gym at Fitness First Flinders! I’ve been training here for quite some time — usually around four times a week — and it’s honestly one of the best gyms I’ve been to in Melbourne. The reception team is always friendly, welcoming, and helpful, whether it’s checking you in or answering questions. I really appreciate how well they communicate opening hours and public holiday updates — super convenient for regular members. The gym itself is spacious, clean, and well-maintained. The machines are in great condition, and there’s a wide range of equipment for both strength and cardio training. The atmosphere is motivating but relaxed — you get a mix of serious gym-goers and friendly regulars, which makes the vibe feel really comfortable. The location right in the city is also a big plus, and I love that it opens early and closes late — perfect for fitting in a session before or after work. Overall, a fantastic place to train consistently with great staff, great energy, and excellent facilities. Highly recommend!

1 /5 Ornnatcha Boonlert: I’m looking forward to seeing how you solve my problems…. It’s already 3 weeks+ . No one takes responsibility about the receptionist. But tried to make me unable to contact manager or find the way to deal with the problem. Also protect him that he is the right person. The receptionist names Joe. He gave me the wrong information(and Ray is Personal trainer who was with me, he can consist that Joe is a lier). so now my money is deducted weekly without nothing. On that’s time he said it’s not deducted weekly it is just one time for membership. You can ask Ray. I tell truth. But he lied and told others that he told me correctly and also he advised me everything. I have already called someone( the girl) on the phone, she said Ray can’t talk to the manager. If he can’t talk how your company know who told the truth or who lie. I feel like she tries to make me unable to do anything and wants to ignore my problems. now 3 weeks already. I’m still waiting for the manager to handle it. My money is keep deducted weekly. - I wanted to stopped it because I thought it is just one time same as Joe told me. All the correct information you gave me in my email, it’s totally different from Joe said. _____ I want to know how you handle with the receptionist and want to stop deducting my money. $42 per week that I lost my money for nothing. I hope you understand, I really don’t like to keep being your membership. Because you ignore my problems and someone there trust Joe and tried to make me feel like I can’t do anything. And I just waste my money and for Joe; He is becoming the right person. Update: 4 Dec, my money still deducted and now still no handle anything.

5 /5 Thiago Estevao: I recently moved to Melbourne and tried a few different Fitness First locations, and this one stands out as one of the best. The staff are always welcoming and supportive, and the facilities and equipment are excellent. After seeing a few negative reviews, I felt it was important to share my own perspective. Having trained for over 10 years, I truly appreciate the positive atmosphere here! It’s a great environment for anyone “serious” about their fitness journey. If you value a well-equipped gym with a professional and friendly team, I highly recommend this location.

1 /5 Jayden Myer: Horrible gym ! Overpriced , just doesnt with the price. There are much better gyms for much less. Been a member for over 10 years and the keep increasing the prices with absolutely no consideration. So thank you Fitness First and goodbye .

1 /5 Jacob Chetwin: Still waiting for a reply from management. Gym and equipment are nice and up to date but absolutely awful service from when I first joined. PT I was assigned was so greedy. Tried to get me to sign up for a $500 plan (Coincidentally discounted to $400) before even taking me for a work out. Dont be fooled by the 4 weeks free, you only get that if you sign up to a plan. I decided after about 25 days that I did not want to continue my membership and they made me pay a $250+ breaking fee since I was more than a week into my trial. Spoke to one reception lady then was handed over to Manager Casey who had zero respect and no compassion at all. Overall this gym is just about making money and dont care about any of their clients. UPDATE: Fitness first replied to this comment saying they would get in touch and haven’t had ANY correspondence from them… further proving my review.