Goodlife Health Clubs Camberwell - Camberwell (VIC)

2 /5 Ryan “R”: A nice looking gym, but lots of machines with out of order signs. No month by month options, and the minimum 3 month contract terms are priced unfavorably high. Discounts were offered during onsite visit, but only upon the signing an 18 month contract which appeared to be non-negotiable and sales process was abruptly closed with a, fine, goodbye.

5 /5 Leah Baartz: Lovely instructors, friendly trainers and great community! Love the variety of classes. I’ve tried Zumba, yoga, body balance, cycle, body pump and Pilates. I’ve been to Camberwell and Glen Iris. Looking forward to swimming at Armadale.

5 /5 CreateWealth Financial: I live in the Bayside area and happily travel all the way to Camberwell for Aaron’s stretch class — it’s simply amazing! I didn’t realise how much of a difference it would make to both my body and mind. I also don’t mind training here in general, as it’s less crowded and the members are much more respectful compared to other Goodlife gyms I’ve been to. The place could do with a bit of extra cleaning, but overall it’s a really good gym.

3 /5 Bill Z: Good venue and staff are amazing. Gym is often a bit dirty and cold (very cold). Need to extend hours given its not 24/7, particularly on weekends.

1 /5 C Jen Chng: Been a member since covid. Had double spinal surgeries in 2023. Need to do my specific exercises. Upright bikes have not worked for almost 12 months. Have had to chop and change sometimes 5 times. Got to the point none would work. Have been told for 6 months now things will be repaired in 3-4 weeks. Never happens. Have not been able to use since early this year after making 3 months of complaints. Current manger Tony never about when I have dropped by twice, not in when I rang. Surprised he has a job when never on site! Now paying 30 days closure of membership. HOW CAN I BE MADE TO PAY WHEN EQUIPMENT DOES NOT WORK!!!! Good space but equipment too old. Manager (Tony) doesn’t want to deal with you as I have been told three times now he will call back when he is back in later on…. Not good enough. Will make more formal complaints to authorities about these business practices. PART 2- I now realise after going back into the gym I have now been paying for 6 weeks. Over the 30 day closure. I never received calls back (3 times) form the manager and have now been told that the staff member Luke did not make notes about closing my membership in their system. So now the staff not writing accurate notes. So now I am told to pay another 30 days membership closing. Maybe reduced to 2 weeks. NOT GOOD ENOUGH AT ALL…. So now o am paying somewhere between 6 to 10 weeks to get out of a membership because their machines (ALL OF THEM!) do not work and I cannot do the exercises that I need to do post spinal surgeries. Three machines we tested did not work and the manager had no idea how any of this machines were supposed to function. Even the manager complained that he could not get machines replaced via head office. AVOID THIS GYM BRAND AT ALL COSTS!!!!!!!!!!!!!