Goodlife Health Clubs South Melbourne - South Melbourne (VIC)

1 /5 Harry Miller: I signed up to good life in June/July this year and have just cancelled my membership as of today - I’m not one to write reviews but I feel it would be good for people to hear my experience before signing up to a year long contract etc. The gym is horrendously busy at peak hours be that before or after work hours and every machine is in use at some point. I failed to get an entire workout in the whole time I was there because I didn’t fancy waiting an extra 30 mins to be able to get my lifts in. I also have a problem with the culture there - I rarely saw anyone wipe down equipment after use and barely anyone used a towel. I thought it was maybe just a Melbourne thing but I have since moved to another gym and it is no where near as busy, they have a no towel no train policy and everyone wipes down equipment! The staff are lovely, but I think the gym has massive issues as a whole - and have now been slapped with a 245 dollar cancellation fee. Probably my own fault for not shopping around but this place has some serious issues.

1 /5 Andres: Horrible experience after being with the gym chain for years! Maybe other locations are better but south melbourne branch very disappointing, I would not recommend. I was with good life since 2015 started out in preston then moved to south melbourne. I restarted my membership in south Melbourne and asked if I would have the same benefits that I always had as it was the same level of membership. The membership manager (Stefan) said yes to me. Membership that I purchased because I can bring a (free person from Friday to Sunday). For the following 6 months on weekends I trained with a friend or my partner I didn’t have any issues. Just last week I came back with my partner to train on the weekend and I was told I wasn’t allowed to bring anyone in anymore because from 2024 onwards no members can bring anyone for free on weekends. I mentioned to Stefan that I have been in the gym for very long and that I have never had a problem and that I have been bringing someone with no problem. His answer was well you have been sneaking people in. I said how if I come in business hours and they always get register and let in so no I am not sneaking anyone in. That behaviour and answer to a problem caused by his mismanagement is rude and blaming the problem on me when clearly the gym is bad managed and disorganise. I have cancel my membership now but I have to stay on it due that if I don’t end the contract I get a fine for cancelling the membership.

5 /5 Charles Brent Matta: Love how spacious the facility is and the variety of gym equipment. Staff is very friendly and helpful. For personal training, I would very much recommend working with Joe. As a rugby player, he has greatly helped with my game. He caters your workouts, to what your sport/ activity needs and genuinely cares about helping you achieve your goals. Always looking forward to working out here every week.

5 /5 Meera: Love love love the place! Only because of Mary O, the amazing group pilates instructor. Its sad to see that theyve decided to replace Marys experience with television screens. The group who attended these classes should have been asked before making such a massive move. I wouldnt be surprised if my mates from our classes decide to move on (if this wasnt the only good gym around me, I would have done it too). Another huge applaud to the staff, especially Farjad and Anthea, these two do all in their power to answer a customers queries, especially when other staff "forget about it, accidentally. Appreciate the lot and the facilities. But I really wish group pilates continued :(

1 /5 Hoofprints AndPaws: Id be very cautious about signing up with them. Even if you cancel they still keep taking your money. Always check your account. Theres sneaky fees and they dont do what you ask of them. Edit: I really appreciate the reply. I cancelled my membership 3 months ago and all payments had stopped. However, this month the funds were taken from my account again. I did reach out to your team who assured me a solution would be reached in 3 days but here I am still waiting for my refund over a week later.