HARLI + HARPA EASTLAND - Ringwood (VIC)

5 /5 Susan Jowett: I went into Harli and Harpa today at Eastland 11/8 looking for a chain that I bought a few weeks ago that I absolutely loved, but sadly lost. I must say, the two girls that helped me went beyond my expectations trying to find the chain in store and online. The service I received was exceptional. I wish I took down their names, but one was blonde and the other dark haired. Thank you so much for trying so so hard and even though i didnt get to buy it again, you both tried so hard . You should be commended for going out of your way to help me.

5 /5 jas_mine: I was helped by Amelia today! She was so kind and patient with helping me pick out some jewelry for an event. Thanks Amelia!!

1 /5 shell wells: ~Really disappointing service at the Eastland store~ I usually love HARLI+HARPA and have had great experiences at other locations like Doncaster, where the staff are always lovely and helpful. Unfortunately, my visit to the Eastland store today was the complete opposite and extremely disappointing. My sister and I went in to buy a gift for a friend and politely asked the girl working there (blonde hair with brown streaks) if they had other designs for a product. Instead of helping us, she looked at us like we were bothering her and spoke to us in a extremely rude and dismissive way. It’s really disappointing and unprofessional for a retail staff member to treat people like this, especially when we’ve always had great service at other HARLI+HARPA stores. This kind of attitude makes me not want to shop at the Eastland store again, which is a shame because I genuinely find the brand incredible. I really hope management looks into this, because no one should be made to feel uncomfortable for simply asking a question and genuinely hope that other shoppers dont have to experience the same type of service that we had to today.

5 /5 Yumi Wijesinghe: The staff that was working there on the 22/8 and 23/8 were friendly and helpful with my purchase and exchanges! :)