Marrlo - Eltham (VIC)

Gourvi Verma From the very first day we visited Temple & Grace, Nancy’s exceptional service truly stood out. She was incredibly helpful and guided us through the entire process of selecting a band, Nancy went above and beyond by opening all the cabinets and encouraging me to try on every design, ensuring I didn’t miss out on any beautiful options. She also mentioned that more products are available online and was more than happy to create a custom sample of any ring I was interested in, which really put my mind at ease. During our second visit, I still couldn’t decide, but Nancy’s patience and warm smile never wavered. She showed me CAD designs of different options, and I instantly fell in love with my ring. Her expertise and genuine care made the experience so special. What truly amazed us was Nancy’s explanation of the lifetime complimentary services—resizing, cleaning, polishing, and even replacing small diamonds on the band at no charge. It’s rare to find such comprehensive after-sales care, and it speaks volumes about their commitment to customer satisfaction. Thanks to Nancy’s dedication, I am beyond happy with my purchase and grateful for the exceptional experience. I will definitely be returning to Temple & Grace for all my future jewelry needs. Highly recommended!

Sandy Banfield Such a beautiful crystal shop, a hidden gem, very friendly & they have a great mix of crystals, not the standard you will find in other crystal shops, be warned you wont leave empty handed!

Emelie Dugandzic I just received my eternity band and Im so happy with the result! The process from idea to actual ring has been so smooth and efficient and I was happily surprised by how personalised the experience was, despite the larger online presence. We booked an appointment and was able to come in the next day to try on rings and discuss the style I wanted. At no point did I feel rushed or as if the team was just there wanting to make a sale. Eli truly wanted to help create the prefect ring for me. When I picked up the ring a few weeks later the team went above and beyond to make sure the new ring fit with my existing set and it was all coming together as expected, including some touch ups to my existing wedding band. Thanks for you expertise Carol and Matt! I highly recommend a visit to the Sydney showroom and Im sure Carol, Matt and Eli will look after all customers in the same professional and friendly manner they did us!