1 /5 Essy J: Horrible experience (Chloe the blond young girl needs to get some training before dealing with customer she is rude and unprofessional
Be careful before you go to the shop she might call security for absolutely NO reason
"Im extremely disappointed with the service I received at your store. I visited to exchange a ring my sister gifted me, but the experience was unpleasant. The staff member, Chloe (blonde), was unhelpful and rude. During our conversation, she threatened to call security, making me feel like a suspect. Her behavior was unprofessional, and I left feeling humiliated and upset. I believe staff should undergo training to improve customer interactions. Unfortunately, my experience was terrible, and Id rate the service as zero."