Prouds the Jewellers Frankston - Frankston (VIC)

1 /5 James Bessell: Went in to buy engagement ring for my girlfriend. Staff were incredibly rude and did not help me. Would not recommend. Staff were too busy on phones.

1 /5 Lyn McCartney: Purchased a gold chain … worn twice . Chain broke . Will not replace and will only repair for $75 . No customer service

5 /5 Jo: Had a slight issue with my engagement ring that I have had since August. Went in and spoke Taylah. Her professional approach in solving the problem was of one of the highest standards of customer service I have ever received. We had a slight hiccup with another store but as Taylah is such a super star she sorted everything out. Because of her service I bought my wedding ring also. The 5 stars are solely for Taylah, it’s a shame so of the other staff can’t take a leaf out of her book. So if you want high customer service ask for Taylah she will look after you. Thank you Taylah for everything you truly are amazing ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

5 /5 Daniel: Was greeted by a beautiful employee named Eran, (I hope Im spelling that correctly) She and another customer helped me so much, telling me all the details, and even teaching me about the quality and aspects of the different engagement/wedding rings in stock. I was looking for a ring for my partner because I will be proposing soon. They made it such a pleasant experience, will be there again just because of the customer service. Very kind regards, Daniel.

1 /5 TheAussieWhoCycles: Purchased a silver sterling Penant cross and within a day it already started to discolour and turn bronze! Obviously it’s not proper silver sterling as advertised. Took it back to the store and they refused to give me a refund. Store policy they say. Feeling very ripped off.