Best 10 Diamond & Gold Jewelry Stores in Frankston VIC

Janette Andersen " I have had nothing but good service The girls are very friendly people and nothing is any trouble for them to help you."

R P Horrible customer service. A burden to do their job. Will never come back here. Ive only ever had the best experience and Michael Hill Fountain Gate, Cranbourne, Bayside. Karingal HORRIBLE. The Team on today are piss poor.

mark boyen Great place friendly members love being a member

Lynn Fortuyn My first day with hands on in the group. Thank you Maria for your patients and all your help.

Jo Jo w Updated Review… same great service but new location, same level, past the food court , now on the corner near Coles. I’ve found my go to Jewellers in Hoskings Frankston, it’s very rare to find such wonderful service these days. Audrey, Kylie and Megan were all amazing, hold onto these gems Hoskings! ⭐️

Graham Hoskings jewellery frankston is a amazing. All the staff are so kind friendly and very helpful. I shopped hear recently and will be back. Go ahead try them out you wont be disappointed.

ozscience Excellent customer service, great range. Even during Christmas rush, shop was very efficiently run.

ur mum Blonde girl here gave the best service I’ve ever had at a jewellery store , will def Be coming again :)

James Bessell Went in to buy engagement ring for my girlfriend. Staff were incredibly rude and did not help me. Would not recommend. Staff were too busy on phones.

Lyn McCartney Purchased a gold chain … worn twice . Chain broke . Will not replace and will only repair for $75 . No customer service

Thomas Coulson Values customer loyalty and reflects that through price and friendly service. Harry was able to provide savvy solutions for our numerous ring dilemmas.

Laura Mann We’ve used Anny’s Jewellers for two rings now and honestly can’t fault them. The whole experience was professional, friendly, and stress-free from start to finish. The craftsmanship is beautiful, the quality is outstanding, and the service is second to none. We’ll definitely be back for future pieces — highly recommend, wouldn’t go anywhere else.

Karen Clarke Outstanding service from Rebecca. We went in to buy a watch which she assisted with band sizing. Looked at initial pennants, Rebecca was extremely knowledgeable and gave me advice. Nothing was a bother and we werent rushed. Purchased gifts for our granddaughters, Rebecca went the extra mile with wrapping. Polite respectful friendly service at its best! Great prices!

John X Excellent services. Recently I got a Citizen Ecodrive watch full of tech and have no idea how to set time and date etc. Wonderful service by them and fixed with instructions.

G C I advise all customers to avoid this store. I had a Seiko watch, barely 7 days old and the band fell apart. I went back to ask for a refund and was told the watch needs to be sent away for repair. I said I am not sending a watch away for repair when I just paid $700. This store has a set of policies that they think overrides consumer law. The staff weren’t one bit helpful at all. I’ll now lodge a complaint with their Head office. I would never shop in these stores again. I end up going back to Southland and the salesperson pretended she didn’t remember me. Had the audacity to say the Frankston store didn’t re-link the watch properly when it was this salesperson in Southland. Thankfully I managed to receive a full refund, which is what the Frankston store should have done in the first place. If the managers took the time to read these reviews and reply they’d understand that customers need to be treated with more respect. And also I don’t appreciate staff at Frankston laughing thinking the whole thing is a joke. I’m not surprised Product Review has a 1.7 star average for this company. I suggest everyone read your consumer rights with regards to refunds. A store cannot take these rights away.

LYN BOURKE I purchased a pair of 9ct Gold earings, originally $ 129.00 on sale for $70 from Cranboune Store. The post came away the same day. I was at Frankston the next day so I took them to this store. 2 staff there could not make a decision because head office finishes at 4 pm. However the store is open until 5.30. I had to go back. The manager had called me and was trying to troubleshoot for me. When I went into the store to bring back earings the staff member was rude, she didnt let me explain and told me I should have taken back to Cranbourne. The manager intervened and the earings were sent back to head office. Waited 8 days and called. Staff couldnt give me an answer. These earing are poor quality. Very thin gold and probably a manufacturing fault, that is why the post fell off. However they wouldnt refund. I told them I dont want repaired or exchanged. I was fortunate that it happened while I was at home otherwise I could loose them while wearing them out. They would only supply a gift card. I ended up asking my credit card company to supply a refund on my card and they investigate. This company does reply to emails put through their website. The staff cant make decisions. This was a time consuming exercise and I was without the earings that I needed. Dont purchase from Angus and Coote, Prouds or Goldmark as they are under the same banner and they sell inferior merchandise.

Catherine Piasecki My husband went in for assistance picking me an anniversary gift. Despite him taking photos of my current jewellery they suggested something completely not my style and that doesnt match. Because it is earrings they will not exchange, even immediately and unworn. Sales assistant did not mention this to him prior to purchase. Dont shop here, waste of money and they dont know anything.

April Fever Highly recommend the service at Michael Hill Frankston. Huge shout out to Tayla, the Assistant Manager! Tayla has an exceptional eye for recommending pieces that youll love for a lifetime. Im stoked with my new additions and she made the selection process so easy for an indecisive shopper.

Rachael Anthony Avedis fixed my husbands watch and made it look like new. They also helped me create some bespoke additions to a necklace I love. Out of all the jewellery stores I know of, they are the only store I would go to with cherished pieces. The team are also super organised and lovely to deal with. Thank you Avedis. Thinking of my next jewellery adventure.

Maria Pantelopolous I cant recommend Avedis Jewellery enough! From the moment I walked in, they made the process of finding the perfect engagement ring so enjoyable and stress-free. Their knowledge and selection were incredible, and they really listened to what I was looking for. The ring they helped me choose is absolutely stunning, and my fiancé and I loves it! The quality is exceptional, and the service was truly outstanding. If youre looking for an engagement ring or any beautiful jewellery, Avedis Jewellery is definitely the place to go!