Pure Jewels - Cremorne (VIC)

Sarah Stone Great customer service. I worked with Georgia at the Chadstone store and had a family gemstone ring remodelled into something more contemporary. 95% of correspondence was done over email making the experience seamless and easy. Prices were competitive and turnaround time was quick. They also managed to make a plain band with the leftover gold. I would highly recommend them and will happily go there again.

Nada H Very happy with my purchase I bought wedding set I love the designs and quality of the gold they had especially their new rings selection. The service was way beyond excellent. Thank you so much sadegh for assisting us. We are very pleased and will definitely come back soon.

Dion Kritas I had a deeply sentimental gold chain and cross given to me by my godparents when I was christened as a baby. Over time, I outgrew it, but it remained incredibly meaningful to me, and I knew I wanted to have it reworked into a new, wearable piece that I could continue to wear every day. After searching extensively for a jeweller who could take on this special project, I found Mehdi at Gem Empire — and I couldn’t be more grateful. Unlike most jewellers who outsource their casting and manufacturing, Mehdi does all his work in-house, which meant he was one of the very few who could actually melt down and reuse my original gold in the new piece. He carefully designed the new chain and cross digitally and made sure I was completely happy with it before proceeding. He even created a detailed wax model so I could visualise it before it was made in gold. His attention to detail is truly unmatched. Mehdi was incredibly patient, professional, and thorough throughout the entire process, making sure every element was exactly as I envisioned. His craftsmanship, dedication, and fair pricing genuinely set him apart — he’s one of the best jewellers I’ve ever come across. It’s rare to find someone so genuine and passionate in this industry, and it was refreshing to experience that with Mehdi. I will never go anywhere else for jewellery. I wholeheartedly recommend Gem Empire to anyone looking for quality, integrity, and exceptional service. If I could give more than five stars, I absolutely would. Thank you again, Mehdi — words can’t express how impressed and grateful I am.

Aidan McRitchie Lindelli has an excellent selection of rings and provides outstanding customer service guiding you through the whole process. A special thanks to Gina for helping select the perfect stone and ring design.

Ayah Dalati 5/5 star customer service. I went to a previous jeweller who I have been going to for so long and honestly their customer service has just gone down hill. Walked in here and had no expectation to buy at all but honestly the man Amjed helped my sister and I so much. Highly recommend despite the previous 1 star review.