1 /5 Sanchit Mahajan: Honestly, I’m beyond frustrated. Revo, this so-called ‘renovation’ isn’t an upgrade it’s a complete downgrade. First off, where did my money go? I paid Crunch a one-month security deposit and you just made it disappear without any explanation. On top of that, you charged me an extra $80 without telling me where that money is going. Seriously, what the hell?
And let’s talk about this so-called ‘refurbishment.’ You’ve kept all the old, worn-out machines from Crunch without even bothering to fix them. The cable machine was broken on day one. The T-bar row is rusty and old. You removed the stretching room and the HIIT area where we could do farmer’s walks or sled pushes. Instead, you’ve turned it into a pilates studio and basically ruined the whole design for anyone serious about strength or HIIT training.
Even the cable machines that are “functional” have this weird resistance because they haven’t been oiled or maintained properly.
So yeah, I want to make it very clear: this is not a renovation. This is a downgrade. You guys took our money, provided zero communication, and delivered a worse experience. Revo, do better and show some respect to your members.
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