1 /5 user223: Letting Revo take over Crunch has been, honestly, the worst decision. It genuinely breaks my heart knowing it’ll never be the same as crunch once was.
The new gym layout is frustrating, there’s barely any room to move with all the equipment they’ve crammed in, and an entire ROW of treadmills has been removed. Want to do some cardio? Good luck, because now you’re looking at waiting an hour just for a walk.
The outdoor courtyard, something that many Crunch members loved and that truly set the gym apart, has been taken away as well. It doesn’t make sense, it’s still there and could easily be used just like before, giving members more space and maintaining what made Crunch special.
What’s even more upsetting is that new customers are being offered two months free, while loyal Crunch members, who were forced to redirect to other gyms during renovations otherwise freeze ur memebership and go without a gym for 8 weeks, receive nothing. It feels like the people who built the community you’re now profiting from are being completely ignored.
The Crunch community deserved better. If your response is just another automated message that doesn’t address these concerns, do not even bother.