Swarovski Boutique The Glen - Glen Waverley (VIC)

5 /5 Annie W: A massive thank you to Enakshi (Im so sorry if I spelt your lovely name wrong). She was so incredibly sweet and patient and helpful as I took my time looking for a perfect gift for my sis-in-law. She went above and beyond to give me the best customer service and made what wouldve been a daunting decision so pleasant. She even threw in complimentary gift wrapping! Both her and her colleague were very understanding and even offered to help replace one of my old, worn out bracelets. Also, the shop is very well-organised and everything just glistens. For someone whos not usually big on jewellery, Ill definitely be paying regular visits!

1 /5 C Gango: Ridiculous waiting as theyre limiting the shop traffic due to less staff. Best to go Michael Hills or Pandora if thats an option. Adding to this, poor customer service from the staff member who served, didnt even have the courtesy to do proper gift wrapping, had to ask for the matching gift bag and the ribbon. What nonsense if they cant treat the customers equally. The customer service I experienced today is a disgrace to the reputed brand.

5 /5 Claude99: I rarely post Google reviews, but felt obligated to on this occasion.... Wednesday evening I was greeted with a smile then given amazing assistance in searching for a gift. I left feeling like Id made a new friend. Thanks again Allie. Hopefully you can help me with Xmas shopping later this year.

5 /5 Danielle Marrs: Thanks to Enakshi and the Glen Waverley team for going above and beyond to help me locate a pair of earrings and ensure their safe arrival to me! You made my day!

5 /5 Raneessa Sok: I had such a great experience at Swarovski the other day, thanks to their exceptional staff member, Enakshi. I wasn’t really sure what I was looking for but her knowledge of products and her ability to understand my preferences really made my shopping truly enjoyable. She patiently answered all my questions and offered valuable recommendations, ensuring I found something that suited my taste. Her exceptional customer service truly deserves this five star rating. Thank you, Enakshi, for your fantastic assistance!