Twelve Pearls - Preston (VIC)

Joanne Gabbe Such a pleasure to deal with someone like Ivars. He was very knowledgeable and honest. Gave me some interesting history on a few of my older rings. Happy with the price he paid and highly recommend his service. Thank you, Ivars.

Dinh Bui Excellent service by Brianna and Kiri, they were very friendly , lovely and patience helping me with earrings purchased. Thank you so much ladies, love my earrings. Appreciated

MM The staff provided excellent service, offering valuable advice despite not displaying smiles. Their professionalism and expertise were commendable.

edlee cotas My partner and I visited the store on 22/06/2025, and we had the absolute pleasure of being assisted by Lin. From the moment we walked in, Lin made us feel genuinely welcomed, comfortable, and heard. Her level of customer service was nothing short of exceptional. Unlike many sales consultants who immediately ask, “What’s your budget?” and then steer you toward options you may not even like, Lin took a completely different and refreshing approach. She took the time to truly understand our needs and preferences, guiding us through the collection with professionalism, empathy, and insightful suggestions. Lin’s communication skills were fantastic clear, thoughtful, and reassuring. We never felt rushed or pressured; instead, we felt supported and confident in making our decisions. Thanks to Lin, for turning this shopping experience into an enjoyable and memorable one. We are incredibly grateful and already looking forward to doing more business with her in the future. If you are looking for quality jewellery and exceptional service, we highly recommend asking for Lin.