Best 5 Diamond & Gold Jewelry Stores in Altona North VIC

Abdul Salma Amazing customer service and quick and easy, made selling Gold easy.

Kali Nguyen I came in last minute, I felt rather embarrassed bring my old scrapped pieces of jewellery but she made me feel comfortable and it the transaction was done easy and thoroughly. I felt at ease and was not concerned I was being ripped off. Thanks and will come again.

Allison Haigh Is there an option to leave no stars? Giving one would be far too generous, and after reading all the other negative reviews about the poor customer service from this place, I feel compelled to share the experience I just had with this business. Jewellery International is one of the stores at our local shops, as my partner and I are both gold enthusiasts and have a substantial collection between the two of us, we often look in the windows out of curiosity to see if there is anything we would like. Today we spotted a ring that I was very interested in, however I have very small fingers so wasnt sure of sizing and if it would need to be re-sized to fit me. We entered the store, where a woman just stood staring at us (we are both heavily tattooed so are used to stares) she didnt offer to help us in any way nor did she even greet us which immediately put me off as anyone with half a brain knows its customer service 101. My partner asked to see the ring, and then mentioned that we were unsure of sizing etc and asked if we could please have some help. She looked at us with so much contempt like we were seriously inconveniencing her by asking her to do her job, and then flatly says "we charge $15 to size you, if the ring fits then you buy the ring". We were both a bit taken aback by her lacklustre attitude in general, especially since we were prepared to spend money in a desolate shop. We were happy to pay the $15 to get sized as we understand every shop has their right to charge as they see fit, so we agreed, and said well just show you the ring we are referring to which was in the outside window. I assumed she would follow us, only to discover that not only had she not followed us, she had disappeared out the back again not giving us a second thought. We stood there like idiots waiting for her to come back, to which she didnt so we left. I would never consider shopping here, how they are still open with such appalling service, which clearly this wasnt an isolated incident judging by the other reviews saying the same thing, is beyond me.

Sandy Keena To the person who wrote the previous review yesterday. It always helps not to be RUDE to the person who is serving you. My mother and I have been shopping at Jewellery International for over 28 years and always found them to be very helpful & nice. Please be mindful about how you upset people with your senseless reviews and how upset you make them feel after you have left the shop!

Jomana Heblos The owners of the store were very helpful in showcasing different styles and carats of jewelry. You could really tell they take pride in their business. They took the time to assist my daughter in choosing the perfect gift for her graduation. We truly appreciated the personalised service and attention to detail. We both walked out happy with the purchase!

Dzenana Beganovic Excellent customer service as well as jewelry.

r z Such an honest and patient jeweller! He gave me great advice, amazing service and really fair prices. I felt comfortable the whole time and will definitely be back. Highly recommend.

Souhala Mustapha Absolutely outstanding experience! From the moment I walked in, I was greeted with warm, professional service and a stunning collection of gold jewellery. Every piece was crafted with incredible attention to detail, and the quality truly speaks for itself. The staff were knowledgeable, patient, and genuinely passionate about helping me find exactly what I was looking for. Lovely couple. Whether you’re shopping for a gift, a special occasion, or just to treat yourself this is the place to go. I couldn’t be happier with my purchase and will definitely be back. Highly recommended!❤️❤️

Retail BRG My wife and I have shopped here over a number of years so we have always supported small business in our area. (Spent another $480 last month) Went in to get a battery changed in my watch. Asked for a cost and was told watch had to be sent away for quote and the $50 charge to be sent away for quote would come off the cost of repair. Shop called and told me the cost would be $264 including $50. They are now saying $50 will not come off the balance. I asked for my watched be returned but another three weeks have passed and I have not received my watch. They called me yesterday offering a discounted price. Today they are saying no discount. Have again asked for my watch to be returned. I said to the shop assistant I would review them poorly online and she laughed out loud and basically hang the phone up in my ear. At this stage have no idea when my watch will be returned. Never shop here for anything, sales assistants are rude and deceitful!

Liz Dwight I have purchased many beautiful pieces of jewelry for my daughter and I from Saleras at Altona Gate, Altona North. I would like that one of your consultants at this store, Katherine, be recognized by management for her superior communication skills, diligence, professionalism and commitment to Customer Service. I buy from this store because of Katherine and the wonderful relationship she has built with me and other customers - she is a credit to Saleras. Five Stars to Katherine and thank you for your wonderful Customer Support and Service.