2 /5 Caitlin Preston: My experience here was upsetting and disappointing. Dr Newstadt didnt listen to me, cutting me off from explaining what my complaint with my tooth was multiple times saying "that [my explanation] wont be helpful", and that where I "perceive" the pain to be doesnt match where it looks like he thinks it should be. Also the only dentist to manage to cause me pain taking an x-ray (repeatedly stabbing me in the gum with the plate), and also the only dentist to then blame me for it, saying its my fault for the way I am holding my tongue. Consequently didnt understand or address my concern, and it went unaddressed until the dental assistant asked me what it was that I had been trying to say. One option was offered, which is fair enough if that is what makes sense, but when I said it probably wouldnt be feasible for me at this time due to cost I got a surly "well sorry". I left in tears.
The staff at reception were nice, polite and helpful, but I wouldnt recommend the surgerys services on account of my experience.