Brunswick Family Dental Surgery and Aesthetic Centre - Brunswick (VIC)

5 /5 Jayde Mangion: I recently had an incredible experience getting Botox and couldn’t be happier! From the moment I walked in, the clinic had a professional atmosphere that instantly put me at ease. Dr Lucy was not only highly skilled but also genuinely attentive. she took the time to explain everything and answer all my questions, The injections themselves were quick and pretty much painless. I was impressed by how gentle she was! Highly recommend to anyone considering Botox, you need to go see this clinic.

4 /5 Ellie Freeman: The dentists are wonderful and really care about your comfort. Great if you are nervous or experience pain at the dentist. However, booking an appointment is such a headache and actually puts me off going to the dentist as often as I should. It’s a busy practice so it fills up quickly - but I have a full time job too. I wanted an appointment on a day off, I was told to book it on another day (I picked a day that I am working from home), then to change it to another day (when I was supposed to be going into the office) last minute. I didn’t have my work calendar on me. Then when I got home, I realised I really couldn’t come to that appointment because of work - so I asked to change again, and finally got an appointment on the original day I wanted. Ridiculous. Please add online booking or even a calendar of availability that patients can see - would be really really helpful.

2 /5 Sarah Alt: Go here if you like sitting in a waiting room for long periods of time. Often 30 minutes. Today I waited an hour before giving up. Dental work is fine, but the clinic and reception need to manage appointment times better and have some basic respect for patients’ time.