Dr. Karen Kan - Kew (VIC)

5 /5 Kate Williams: Karen and her team were highly professional and explained the recommendations for our daughter’s dental treatment very well. Karen has a wonderful manner with children and made us feel confident and assured.

1 /5 Ron: 2024.11.1 After many years, I still can’t forget—or forgive—my experience with this dentist. Without a doubt, this was an encounter with an unethical, uncaring pediatric dentist. Perhaps she has changed due to the bad reputation she’s gained online, but that doesn’t mean she’s become a qualified, compassionate person. I rarely leave reviews, as we all may make mistakes and can sometimes misjudge based on incomplete information. But in this case, I need to make sure others looking for dental care—especially for their children—know exactly what they’re dealing with. This dentist has a truly rotten heart. Our first appointment was shockingly brief. She spent barely 1-2 minutes with my child, and since my child was a bit reluctant, she simply dismissed us, charging the specialist fee and telling us to make another appointment. At the second visit, she spent just a few more minutes before recommending general anesthesia (GA) for a simple extraction, an extreme approach given the situation and my child’s young age. I reluctantly agreed, trusting her credentials and feeling pressured as I was juggling work commitments and had already invested so much time in these visits. The worst part was during the GA surgery itself. With only minutes left in the short 20-minute procedure, her assistant came out and pressured me to sign a consent form for additional, unnecessary treatments, warning that if I didn’t agree, my child might need another GA surgery later! In disbelief, I later asked several reputable dentists about the necessity of this added treatment—and all of them (except the two who initially referred me) confirmed it was unnecessary. Overtreatment is bad enough, but overtreatment for young children is beyond unacceptable. I truly regret ever trusting this dentist, whose rushed, dismissive care and push for extra treatments left me feeling manipulated and deeply disappointed. If you’re looking for genuine, ethical dental care, I strongly urge you to avoid this dentist.

5 /5 Johnny C: I was referred to Dr. Karens clinic by a friend. My child had severe tooth decay, but after a thorough examination at the clinic, a detailed care and surgery plan was developed. Currently, the child has successfully undergone the surgery and is recovering very well without feeling any discomfort. Throughout the entire process, the doctor was extremely professional and patient, inquiring in detail about the childs condition and providing post-operative care instructions. I am grateful to Dr. Karen for the treatment of my child and highly recommend her.

5 /5 Jill Danne: I am so grateful Dr. Karen Kan was recommended to us by a friend (as a third opinion). She is the most thorough and professional dentist I have encountered, and leads an incredibly competent, caring and dedicated team of assistants, including Margaret at the front desk. Our 6 year old daughter required several root canals and crowns under a general anaesthetic, which was a stressful time for us all. Dr. Kan is extremely knowledgeable and provided us with extensive information about the dental issue, treatment, risks, prevention, as well as pre-operative preparation (providing age-appropriate information to our young daughter prior to the general anaesthetic) and post-operative care. She was reassuring, and her interaction with our little one was commendable- at all times I felt like our daughter was in very capable hands. Our daughter experienced negligible discomfort after the procedure and didn’t even require Panadol. We also found the cost of the dental work reasonable in comparison to other clinics we had visited for an opinion. I would not hesitate to recommend Dr. Karen Kan to any parent looking for a paediatric dentist. Thank you, Dr. Kan, and all the team at Kew Paediatric Group for your exceptional care.

5 /5 Lelan Ong: Dr Karen Kan is highly experienced and a pair of safe hands! She was able to comprehensively assess our daughters condition and identified issues which other dentist had missed. She also patiently explained all the options to us so we could take the best decision for our child. On the day itself, the procedure, under general anaesthetic, went smoothly. We are very pleased with the outcome and have every confidence in Dr Kan and her team.