1 /5 Yana: I don’t like to leave negative reviews but I think this one might help others from the same experience.
My visit was a couple of years ago. It was my first dentist in Australia since I was a teenager, having lived in UK prior. I found this clinic, having been advertised $199 introductory offer check up and clean.
After the check up I was told I couldn’t get the clean because I needed to have a deep clean with the hygienist as it had been a few years since I had my last clean. Fair enough.
I booked an appointment with the hygienist. I was charged $350 to have ONE side of my mouth cleaned with local anaesthetic (LA). I had to book a second appointment to have the other side cleaned, this time I requested not to have LA because firstly, I had never had, or been offered, LA for a deep clean in UK. Secondly, and mostly importantly, LA raises the heart rate (which I wasn’t told prior to getting the anaesthetic first time round) which causes me great discomfort and panic. I was still charged $350 for this regardless.
So in total I was charged $700 to get my teeth cleaned plus the initial $199 for a check up with NO clean. I booked this clinic because of the affordable advertised price, as someone struggling with cost of living, however, this left me reluctant to book myself in at other dental clinics for fear of how much it’s going to cost me.