Pacific Smiles Dental Epping - Epping (VIC)

5 /5 N YIN: Dr. (Mr.) Firas Alghazi extracted my wisdom teeth today and its pleasant experience. Dr. Firas applied numbing cream to the anesthesia site before anesthesia injection. The pain of the injection is very minimal and no worse than flu shot. There is absolutely no pain during the procedure. I feel Dr. Firas is very skillful and experienced to perform the wisdom teeth extraction procedure. Overall very good/pleasant experience. Dr. Firas is friendly and easy to deal with. Price-wise not the cheapest but reasonable. Thank you Dr. Firas to look after me. To the owner of the practice, Dr. Firas skills and personality deserve a star award. Once again, thank you Dr. Firas.

1 /5 M D: I’m giving a 1 star only for the dentist I started off seeing and not for the clinic. For patients out there wanting to see Dr Marwa, don’t do it. I had a very bad experience where a good healthy tooth was damaged on purpose and ended up in a root canal in which I believe was done for extra money. Half why through my root canal therapy I asked to see another dentist (Dr Firas). I wish I had gone to see Dr Firas from the beginning because he was professional and much more experienced than Dr Marwa. As for the clinic itself and the reception staff/dental assistant, cleanness etc. nothing but the best. The review is only targeted for Dr Marwa.

5 /5 John Tang: I made appointment with Dr Varenganayil, she helped me to fill one of my tooth. She is so patient and kind, especially she is such a professional doctor that I am very satisfied with her work. What she did make me to be more confident due to more beautiful teeth. Thanks for your excellent service, Dr Varenganayil and the nurse. I recommend it for anyone who need this kind of service.

1 /5 Jim Johnson: Do not come here if you want a good pain free experience. Was given a doctor who seemed to be learning and completely bungled my tooth extraction leading to hours of pain in the chair and days of pain at home

1 /5 Jennifer Bui: My first time at this dental clinic was not necessarily the best experience. I am not someone who ever posts negative reviews as I believe that every business deserves a second chance, however it has left quite a negative impact on me and a sour taste in my mouth for months now. Everyone at the clinic was lovely to me, the receptionist was friendly and the dentist that I booked with, Dr Marwa was nice to me during the initial stages. After the basic clean and consultation, I was informed that I needed 7 fillings which I was taken aback by, as I am someone who is very health conscious and always ensures adequate and appropriate dental care for myself. Instead of advising me of all my available options, she then proceeds to provide me with a quote of $2000 for the entire procedure, which frankly, I believe is overcharging to the extreme. I decided to seek a second opinion from another dental clinic who performed the required scans and informed me that those said fillings that I “required” were completely unnecessary as my teeth were in very good shape. This dentist was kind enough to reiterate to me that fillings are irreversible and should be a last resort - not a procedure that one should hastily rush into, simply, to make money off patients. Please do better. Put your patients above financial gain and it will serve you well in the long run :)