Pacific Smiles Dental Preston - Preston (VIC)

1 /5 Craig Hankin: Been using Pacific Smiles for years, no longer as I had the audacity of being 6 minutes late for an appointment. Ive always had to wait for my appointments in the past and not had an issue. Staff very unhelpful and rude also

5 /5 Jan Blumbever: Very friendly and professional dental clinic with modern equipment and very structured approach. Have been there a number of times now and am very happy with Dr Aaron Manoharan, who is very skilled and professional. I had a procedures that required local anaesthetics, which all of them he placed skilfully. The clinic staff are also great. I had to cancel a number of times on short notice and they were very understanding and helpful in finding new appointments. Lets be real not every medical clinic is flexible like that. Booking reminders via phone and SMS are helpful and I can claim my health funds rebate instantly through them, which is great. I forgot my health fund card the other day and even though I had to pay out of pocket, they issued me the invoice and showed me exactly the provider number and procedure number, which made it easy to claim back.

1 /5 Cappy Matty: Very disappointed. I had the appointment booked for over three months and they canceled just few hours before. The explanation was that it wasn’t worth for the dentist to be there only for my appointment. I took time off, it’s not a free service and it is the worst excuse ever.

1 /5 Cheehao Lai: I had a terrible experience at this dental clinic. The staff were extremely unprofessional and rushed through my cleaning with a rough approach that left me feeling uncomfortable. It felt like they were just going through the motions rather than providing genuine care. To top it off, the receptionist was impatient and unhelpful, adding unnecessary stress to the visit. I would not recommend this clinic—it was a complete waste of my time, and I expected much better service.

5 /5 Charlotte Cooper: I’ve never enjoyed going to the dentist but Dr Manoharan is hands down the best dentist I’ve seen. He is super lovely and kind, has such a high level of care and his friendly nature makes me feel at ease!