2 /5 Poppy Blop: I have received orthodontic treatment from this clinic from end of 2016 to May 2019
I will begin by saying that this clinic is exceptionally clean and new. Staff are all very nice and friendly.
However, below depicts some areas for improvement.
--I have requested for the photos they took prior treatment, still havent gotten a reply.
--I now have a gap in between my teeth. Food keeps getting stuck in between. I never had that problem prior treatment and my teeth were actually not too bad prior treatment. They took off my braces when they claim my treatment was finialised.
--There were 4 changes of dentists or oral hygenists in the duration of treament. The inconsistency hinders with the result. (Where the first dentist had placed my brackets without measurements, causing the second dentists in that clinic needing to redo all of them, 2nd dentist also caimed theres no reason for the brackets to be misaligned and is actually bad to misalign)
--Almost towards end of treatment, they post an extra charge of $400 for a new appliance they claim I would need. That cost was not mentioned anywhere by the first dentist or documents. The function of that appliance is the sole solution to my overbite problem, i.e the initial objective of why I want to get braces. Theres also some retraction of jaw after I took my braces of, to a point it feels like it is no different to before I got the braces.
I am aware they do have a linked branching clinic SDG for which a few of their clients also complained about the many dentist changes during their treatment. I believe if they can solve the inconsistency problem, this clinic is not bad.
Chris.K