Primary Dental Highett - Highett (VIC)

1 /5 Haydon Walls: I felt ripped off after booking an appointment advertised at $199 then being charged $350 for a poorly done teeth clean. I can see they havent done the job properly and they only took around five minutes to complete. I will never return to this business. What a Sham!

1 /5 Steve Edwards: I’ve always heard great things about Primary Dental, but my recent experience at this location in Highett was disappointing. The receptionist, Mahawish (I think that’s her name), was incredibly rude. There was no greeting or acknowledgment when we walked in, and when our appointment was delayed, she didn’t bother to update us or apologize. It’s concerning to see this level of service from a reputable dental chain. A few months ago, I visited with my sister, and she was actually yelling at one of the staff members, which made the atmosphere uncomfortable. Sadly, last week, during another visit with my sister, we experienced the same unprofessional attitude toward patients. This is not the level of service we expect, especially from a well-established chain like Primary Dental. I hope the management addresses this issue, as it’s definitely affecting the clinic’s reputation.

5 /5 P Ferguson: Dr Ramroop was professional, friendly, and efficient. I look forwards to regular dental care with her!

5 /5 lisa wallis: Always so lovely and great with kids ! The best dentist in bayside !

1 /5 Caza Luffers: Would rate less if I could. Booked as a Bupa 1st service as we pay a premium for insurance….had to pay full price here - why? - this practice didn’t register their dentist as a BUPA provider until the day AFTER our service. Then took me MANY MANY calls, emails and follow-ups to get the money back…such a slog of effort for their mistake! No apologies from them, absolute terrible service on their behalf. One of the worst experiences I have had ever in Australia.