1 /5 Deepa Doshi Kadam: We have been visiting Sabai Gai for almost eight years, but today, we arrived five minutes late for our appointment, only to be informed at the reception that we would still be charged for a full hour but would receive only a 45-minute massage, as the next appointment was scheduled exactly an hour later. This was shocking, especially since we have often had to wait for staff when they were running late due to prior appointments. It’s disappointing that they were willing to forgo two massages rather than accommodate a mere five-minute delay.