5 /5 Jemma Cavallaro: I was taken care of by Isabella at Lovisa, Warringah for multiple ear piercings. I had two piercings performed in my helix and cartilage area by Isabella, she was so kind and gentle with my ears during the process, and she has a really lovely nature.
Following this, I had to return about two months later, as some of my piercings became really sore and infected, with hair caught around them after I had been swimming in a highly chlorinated pool on my Thailand holiday, which seemed to really aggravate them, and disturb the healing process.
Isabella was more than happy to assess my piercings, and provide the best solution to fix the issue, and relieve the discomfort and pain from my ears. She helped me to find the best flat back earrings, to be swopped out with my current earrings that were capturing alot of my hair.
Isabella was so kind throughout the whole process, pre-spraying and being as gentle and patient as she could to replace the earrings, and I felt relief straight away. I will definitely be returning to Lovisa at Brookvale, and especially to interact with Isabella - she is so wonderful, goes above and beyond & and genuinely cares. Thank you so much! :)