Pandora Macquarie Centre - North Ryde (NSW)

1 /5 Anu Roy: Terrible Customer Service – Avoid This Store! I had an extremely disappointing experience at this jewellery store. My wife purchased a pair of earrings, but they turned out to be too heavy. When we went back to exchange them, the staff refused, claiming that she had already tried them on. How else was she supposed to know they were too heavy without wearing them? The manager provided terrible service, repeatedly refusing to help. It was shocking to see how poorly they treat customers over a $200 purchase. Only when I mentioned reporting them to Fair Trade did they reluctantly agree to an exchange—but not without making the process unnecessarily difficult. I will never return to this store, and I strongly advise others to be cautious. If you are not 100% certain about keeping your purchase, avoid buying from here. Their exchange and return policies are misleading and unreliable.

5 /5 Amy Wu: Rachel was amazing friendly, helpful, and knowledgeable. She made my shopping experience at Pandora easy and enjoyable. Thank you for your great service ⭐️⭐️⭐️⭐️⭐️

2 /5 Google User: The Chinese woman working today (thurs night 10/07) was not helpful at all. She didn’t even bother greeting me. Luckily there was another lady there who was very helpful.

5 /5 Alexander Diacogiorgis: We had the most amazing experience with Jenny who is from Indonesia. She went above and beyond to help us find the perfect pieces for my partner’s daughter’s charm. After that I was incredibly happy because she helped us find the most perfect engagement ring and we instantly became engaged ! Thank you so much ! Will invite you to the wedding :) Haha Kathy Diaco