2 /5 Simon De Rosa: My wife and daughter had training for 6 months. Kind of okay, but neither would return. Owner and a couple of other trainers quite good, but many are average. Main issue is overselling and underdelivering. Prices charged are premium, but the experience is not.
Lots of terms and conditions and rules you need to abide by, and all the responsibility for managing individual trainers is pushed out to you as the individual (explicitly in their Terms), rather than the studio taking responsibility for effectively managing its own staff.
Plenty of talk at the outset of how important eating is, and a couple of sessions focusing on this, most of the trainers then never mention it again, nor do they provide any motivation or coaching on this (which is what you are supposedly paying for).
The app and technology provided for exercise and food tracking is terrible and virtually unusable.
I suspect the issues we have experienced would be similar across the Vision network, everything seems to be geared around locking you in via terms and conditions, rather than keeping you there by providing a great experience. If you have the right trainer you will have a good experience, but if not, experience will be average at best. Which kind of defeats the purpose of paying the premium price of $70 per half hour session rather than paying a similar rate for a one hour session with an independent personal trainer who will be far more motivated because they get to keep all of the money!
Not bad enough for one star, but definitely good enough for 3 stars, let alone 5.
Where Locals Work Out: Best [12] Gyms and Fitness Centers in Wahroonga, NSW