2 /5 Simply Uncle Ally: I had a great experience at this barber shop last year, but my visit today, March 31, 2025, was disappointing. When I arrived, I was directed upstairs to another barber, as the experienced ones were occupied(one with the client and the other one just finished a client and was about to go break or to grab coffee I guess) I understand everyone deserves a break, but the barber I got was not up to the standard I expected.I don’t think he has any experience compared to those two gentlemen at the entrance door! Firstly he didn’t even follow my instructions despite of showing him a picture as sample of what I was looking for!, and was clear about the haircut I wanted .
The barber seemed to sense my dissatisfaction, repeatedly asking if I was happy with the cut. Despite his efforts, I was quite upset with the result. I chose not to engage further out of respect and simply paid for the service.
I still believe in the quality of the barbers at this shop and I hopefully this feedback will helps to improve the service in this beautiful barber shop at Macquarie centre.