Aletheia & Phos - Fitzroy (VIC)

Nisha Adihetty Faith designed my engagement ring, and I absolutely love it! It’s so beautiful and unique and makes me smile every time I see it sparkle in the sunlight. Every visit weve had with Faith has been a wonderful experience—her customer service is consistently exceptional. Most recently, she fixed my necklace and re-sized a ring for my fiancé, and the process was smooth and stress-free. I even got a complimentary clean of my ring! Faith is always warm, welcoming, and the environment truly makes you feel at ease. We highly recommend Faith Jewels to anyone looking for beautiful jewellery and outstanding service!

Ungar Jones Im a long-term customer of Baroque Jewellery, which in itself shows that Im very happy with their offerings. If you like individual styles and unique pieces, usually based on colourful natural stones, this is the place for you. The only problem is resisting temptation. I have many lovely rings from them and what people most often ask is whether they are antiques because, even though they are new, they have a distinguished permanency about them. As do their pendants. All I can say, is see for yourself. Satisfied customer.

Evripides Kouspos Id like to call out Eleanor for her excellent service. We took my daughters broken earrings into the store to be repaired, but we didnt have a receipt as they were a Christmas gift. Eleanor advised that they could be repaired or replaced as long as we had a receipt. The following week we went back into the store with a receipt from their Doncaster store. Rather then giving us the run around, sending the earrings for repairs, and waiting 6 weeks etc Eleanor and the team (I believe the Regional Manager was there) replaced them at no extra charge. This is a perfect example of common sense customer service and moving forward Ill definitely be purchasing from Saleras Chadstone.

Angela Li Placed order online at noon with standard postage, items were posted in the afternoon and arrived the next day. Very happy with the products. Highly recommend!