1 /5 Piia Ilonen: I cannot recommend this gym under any circumstances! Please take this advice and choose any other club in the area, just not this one.
Club Manager Elliott was an absolute legend, but ever since he left and the management changed, they seem more interested in squeezing every single cent out of you than seeing you as a human being. The gym should be about members wellbeing and health (isnt that the point?), but instead of handling injuries or illnesses with professionalism or compassion, I was faced with numerous unanswered calls and emails. As a chronically injured person, I had to physically go to the club to present my medical certificate because none of my calls or emails were ever answered.
The best part is that once I finally got my membership cancelled because my medical professional deemed physical exercise impossible for me for the foreseeable future, I still had to pay another 30 days of membership fees, even though I couldn’t use the services because, well... I was injured. :D It gets even more comical... You cant even freeze your membership due to an injury without paying a fee!
If the shockingly money-focused staff focused on members wellbeing and actually had basic human decency and empathy, instead of just saying "oh, its in the terms and conditions," maybe their members wouldnt be a revolving door. Eight of our friend group have trained there, now there’s not a single one of us left because the staff treats you like an inconvenience, and you will end up arguing with a heartless brick wall if you join. Stay away!
Where Locals Work Out: Best [16] Gyms and Fitness Centers in Greensborough, VIC
