Azijewellery - Blackburn (VIC)

Archebiosis Architects Super Stylish + Unique!! Olivia and Millie were so good to work with - super approachable/professional and, importantly, understood my brief quickly! From first contact about buying a gift for a friend - through briefing - to delivery of the final product - I had the BEST and EASIEST experience! (I am also lucky enough to have my own ring from Errai which I LOVE!). I could not recommend highly enough!!

Tegan Ive had one of my best customer service experiences from Francesca Jewellery, and I couldnt be happier with the outcome! In late-2023, I purchased a silver locket from their website which was incredibly special to me. Why, you ask? Well, it had a photo of my dog Lucy inside, and I was off to live overseas for a year without her. About three to four months later, I noticed some of the vanish on the front of the locket wearing. However, at the time, I didnt really have the capacity to return it. So, I instead continued wearing it, and once I arrived home I reached out to Francesca to see if theyd be able to help, or recommend how I could improve the appearance. Low and behold, after a few emails, and sending the locket off to be inspected, they offered to replace it -- even though the warranty period of three months had well and truly passed. While this was fantastic service in and of itself, they went one further. You see, it was only after they were shipping a new one to me, that I realised I should have taken those precious photos out... But, when I emailed to ask if they could send me back the photos (to save from printing, cutting, and trying to squeeze them in myself), they let me know that theyd already included new photos inside. It was the most wonderful gesture, and incredibly thoughtful. They truly went above and beyond to help, and I couldnt be more grateful. Not to mention that their communication was flawless and timely, and the product itself is beautiful (of course). So, thank you so much to the team at Francesca Jewellery. I couldnt recommend them highly enough!

Annika L Christian was so helpful and easy to work with to create this bespoke necklace to match the ring he had previously made for me. The process felt effortless, and I couldn’t be happier with how both pieces turned out — they’re stunning and I wear them every single day. It was such a special experience from start to finish, and I couldn’t recommend him more highly. Can’t wait to get more Comune pieces for my growing collection.

AndyFi You can’t go past Christos and his knowledge, he is just wonderful! Very well priced and exceptional attention to detail, we are so glad he looked after us for our wedding. He took time to go through the designs, made excellent design suggestions and helped us with some little personalisation touches. He really treats every customer like family. We’ve also already taken over a few other pieces for some repairs and modifications, nothing is too difficult for them. Highly recommend MMJ!