Goodlife Health Clubs Knox City - Wantirna South (VIC)

5 /5 Chris Harrod: I’m really impressed by how clean and organised the gym is. The equipment is modern, there’s plenty of space, and the whole place has a great energy. It’s clear the owners take pride in keeping everything at a high standard.”

5 /5 Udeshika Ranepura: Ive absolutely fallen in love with the Pilates classes at Goodlife! The Pilates machines are top quality and always in excellent condition, making each session feel smooth and effective. The studio itself is clean, peaceful, and free from distractions, the perfect environment to focus and unwind. The instructors are incredibly friendly, supportive, and knowledgeable. They take the time to ensure everyone feels comfortable, regardless of experience level, and always offer helpful guidance throughout the class. It’s truly one of the highlights of my fitness routine. Highly recommend to anyone looking to build strength, flexibility, and a sense of calm!

1 /5 Brandon Quinn: Went to Goodlife Knox City the other day intending to go along on a 7-day free trial that I was eligible for as my partner is a member, when I got there, a staff member named Justin informed me that they are not running that promotion - though my partner clearly received communication of this offer - and that I had to pay $25 for a day-pass access. The equipment and facilities were quite nice, however there seemed to be a lack of wipes / cleaning solutions to clean equipment after using. Overall quite disappointed in the customer service and poor communication from Goodlife, came across as only after the money, rather than showing care for health and fitness.

5 /5 Greg: Been with Goodlife for 2 years now, i visit mainly Knox and Wantirna. The equipment is modern and up to date and more importantly always fully functional. Saunas and Steam room when out of order are normally fixed within a few days. The reason i wrote this review is recently the new digital sign process my phone wasnt scanning. A very happy and friendly girl called Liv from Knox. Spent extra time to help with me this and eventually organised a Digital Tag and raised a Tech Log on my account. This Tag for me is pretty important it not only gives me back my 24/7 access. But more importantly when deciding to go to the gym i dont have to worry the sign in going wrong. Both great Gyms all staff friendly and atmosphere really good. Both has lots for space for Personal Training.

3 /5 Sofia Sultan: A little disappointed. I have been going to this gym for a while now and i really enjoyed it, the place is clean and staff are friendly for the most part- however when i went to cancel my membership the customer service was a bit shocking. I called about a month ago to cancel my membership and the person on the phone informed me that there is a 30 day waiting period until the membership cancels, and then states that he will terminate it now. All good on my end. I call a month later to double check that my membership has been cancelled and the person on the phone says it is still active. The manager then calls me back and states that there is no proof of me asking to terminate my membership and that i must wait another 30 days for it to cancel- effectively making me pay for another month for a membership that i no longer need. I can understand if a mistake has been made, but i was treated as if i was lying and there was no attempt to correct the wrong or apologise. I have been coming here with my whole family and have put them on memberships as well because of how nice i feel the gym is, but this treatment has unfortunately tainted my experience. The manager dismissively told me that she would get back to me and talk to the regional manager but i have still not heard back and it has been days. I am not one to leave negative reviews, but i do hope that my experience can incite better training of the staff in instances like this so that other customers are not made to feel as i have. I would rather pay for a membership for another month as long as i have at least been given recognition that someone has stuffed up and that the club understands - however this was not the case. Anyway, sorry for the long review!