House of Handmade - Richmond (VIC)

Evripides Kouspos Id like to call out Eleanor for her excellent service. We took my daughters broken earrings into the store to be repaired, but we didnt have a receipt as they were a Christmas gift. Eleanor advised that they could be repaired or replaced as long as we had a receipt. The following week we went back into the store with a receipt from their Doncaster store. Rather then giving us the run around, sending the earrings for repairs, and waiting 6 weeks etc Eleanor and the team (I believe the Regional Manager was there) replaced them at no extra charge. This is a perfect example of common sense customer service and moving forward Ill definitely be purchasing from Saleras Chadstone.

Sarah Clark Love this shop. So many great gift ideas and amazing selection of cloths. Recommend if you are looking for a new outfit or trendy casual wear. Friendly helpful staff who know and love the products they are selling. Highly recommend a visit in store or if you are located too far away a shop online.