Keshett Jewellery Little Collins St | Fine & Antique Jewellery | Melbourne - Melbourne (VIC)

5 /5 patrick reeve: I came to Keshett Jewellery with a dream of a one in a million ring for a very special girl. In what seemed like no time at all, Keshett organised the very unique ring we had in mind, and shortly after it was in our possession. They were such lovely people, and seemed just as invested in the ring as we were. The ring itself is absolutely exceptional, the most beautiful Ive ever seen. I cannot give higher thanks and reccomendation to these people, true professionals and masters of their craft.

5 /5 Tanya Kotsiakos: What a fabulous experience at Keshett Jewellery!! Such a beautiful little shop steeped in history and exactly the type of place that we hoped we’d find our rings in. Lots of warmth and character. Paula was so fantastic in assisting us and her experience in the jewellery business was so apparent. Paula and the teams customer service was second to none. Myself and my fiancé picked out the most amazing engagement ring I’ve ever seen. We also found our beautiful wedding rings. I would highly recommend this store if your looking for art deco and original vintage jewellery. There is also an extensive range of contemporary jewellery. Thanks again Guys x

1 /5 Kay Regan: A disappointing and stressful experience. In January 2023, I purchased a tennis bracelet from Keshett as a gift for my daughter’s 30th birthday. It was a costly item, sold to us as brand new, 14ct gold with VS clarity diamonds, as stated on our receipt. Within the first year, the bracelet began to stretch. We returned it to the store, where the late owner suggested shortening the bracelet and converting two of the diamonds into earring studs — which we paid for. The clasp was also problematic from the outset and was temporarily repaired in-store. However, the bracelet continued to distort and eventually became unwearable. We attempted to resolve the issue with the new owner (the late owners son-in-law) but were unable to reach a resolution. We then obtained an independent valuation from a certified NCJV-registered valuer, at our own expense. The bracelet was assessed as 9ct gold with SI clarity diamonds and had no visible hallmark — which directly contradicted both the original description and the receipt provided at purchase. Not the quality of product we paid for. We supplied all of this information to the current owner and requested a refund, but our request was rejected. He is now insisting on yet another valuation with yet another valuer. Due to previous dealings and ongoing concerns, we are not comfortable handing over the bracelet. Appreciating that Keshett as professional jewellery business should be aware of what they sold and should have a valuation on file. The bracelet has been confirmed as the original bracelet purchased by instore staff. We have since lodged a formal complaint with Consumer Affairs Victoria, ACCC and JAA and intend to take this matter further. For full transparency, the owner of Keshett is also associated with Reigne Jewelry. This has been an extremely disappointing experience. I strongly recommend that prospective customers seek an independent valuation, confirm all details in writing at the time of purchase, and exercise caution when dealing with Keshett Jewellery.

5 /5 Chloe Cadet: We could not be happier of our experience with Keshett. Thank you so much for your amazing care of my family ring. Your team was amazing and we could see you took your work at heart.

5 /5 banwgn: Fantastic Customer Service!! Tony was very personable and exceptionally helpful and patient in helping us find the perfect engagement ring. It’s refreshing to walk into a higher end jewellery boutique that doesn’t have a pretentious feel and makes people of all budgets feel welcome and spend the time with us to find what we were after.