Lovisa - Hoppers Crossing (VIC)

1 /5 Veronica Bul: Im writing to complain about the bad service Ive gotten here several times. One of your workers, who has light brown or orange hair and freckles, has been rude to me. She ignored me when I asked for help and gave me mean looks. Today, she called me a slur , which really upset me. Because of this, I dont plan to come back.

1 /5 Ray Of hope: The customer service at this store is very disappointing. The manager needs to provide proper training to the staff. I visited today around 6 PM and encountered two women who did not know how to address customers properly. The service was terrible, and I will avoid going to this store in the future because customer service is very important to me. Its crucial how customers are treated.

1 /5 Carly S: Attendant too busy tapping away on her phone to even greet me. Was offered no help as I browsed the store slowly. Very poor service. 9.25am Friday 11 October 2024

5 /5 Jawad Arain: Nice customer service, this lovisa is in Pacific Werribee near rebel sports. A bigger and more spacious store than most of the Lovisa stores I have visited so far. Great collection of jewelry.

1 /5 Hala Mustpha: I went on a 20 minute drive to get my ears pierced bc on the website it says free ear piercing with a purchase of a piercing stud. Asked the lady she said you have to get $60 worth of items to get free piercings??!! I’m not happy, and not sure that I’ll come back. Owner please reply to see if I can change my Mind.