Micheli Jewellery - Moonee Ponds (VIC)

B. tgla Thank you Sandra at Pandora Woodgrove!!! Such a nice staff/person who helped with my click and collect order. I was stressing out and she had helped me so much with my order. She is so kind and hope she gets praised for her wonderful kindness!

G C I advise all customers to avoid this store. I had a Seiko watch, barely 7 days old and the band fell apart. I went back to ask for a refund and was told the watch needs to be sent away for repair. I said I am not sending a watch away for repair when I just paid $700. This store has a set of policies that they think overrides consumer law. The staff weren’t one bit helpful at all. I’ll now lodge a complaint with their Head office. I would never shop in these stores again. I end up going back to Southland and the salesperson pretended she didn’t remember me. Had the audacity to say the Frankston store didn’t re-link the watch properly when it was this salesperson in Southland. Thankfully I managed to receive a full refund, which is what the Frankston store should have done in the first place. If the managers took the time to read these reviews and reply they’d understand that customers need to be treated with more respect. And also I don’t appreciate staff at Frankston laughing thinking the whole thing is a joke. I’m not surprised Product Review has a 1.7 star average for this company. I suggest everyone read your consumer rights with regards to refunds. A store cannot take these rights away.

Ma Zhen (Z-Maney) An amazing shopping experience and big thanks to my sales associate Bowie @ Gregorys Burwood for securing a piece that I had been after but was unable to source. Bowie definitely knew her products and it was wonderful to be able to chat about watches in such a laid back environment. I had told her that I was after a present and she was able to quickly deliver on it after only a short wait. Highly recommend this place if your looking for gifts for your significant other or just for yourself! Ask for Bowie =)))