Pandora Chirnside Park - Chirnside Park (VIC)

1 /5 Agnes Lunandi: Went to try to swap the charms I received as a gift, however the girl said that I couldnt swap because they were bought more than a month ago. I went to Pandora shop at the other location and without any hesitation I could easily swap the charms and even bought more items from the lovely lady. I guess the new store did not have enough experience and training to upsell and make the customers feel good.

1 /5 Sarah L: The service here is poor. I like the Pandora brand, but would rather buy elsewhere than deal with disengaged team members. I’ve gone in a few times to make a purchase and rarely do as the team show minimal interest in offering any help. Surely a brand like Pandora prides itself on customer service?

5 /5 Sonja Hoegel: I was helped by a lovely young lady today named Aylin at Chirnside Park. I needed to return some Christmas presents and swap them for more applicable charms. She was so helpful and showed me how to place them in a more attractive way. Thank you for your patience and advice.

5 /5 dylan keller: I was pleasantly impressed with a staff member named bethany. She was so kind hearted and helpful with the numerous questions I had for my charms and my mother’s bracelet. Couldnt define great customer service without adding an image of her in the dictionary

1 /5 katrina bowden: Second time in store today and second time ignored by staff. Not even acknowledged by staff while I waited. Please educate your staff on being attentive to multiple customers