Pelvic Strength Physiotherapy - Croydon (VIC)

5 /5 Laura Seymour: Highly recommend! I was supported by Gill in my first pregnancy & Jessica in my second pregnancy. Both were extremely professional, supportive and knowledgeable. I also did the pregnancy excerise classes in which the facilitator is very knowledgeable, friendly and supportive. All of these women helped me through my pregnancies and made them all manageable and I can’t thank them engouh.

5 /5 Annique McMullen: Began seeing Claire for some pelvic floor therapy in my second trimester. She is highly knowledgeable and took the time to explain things clearly, as well as providing a support plan for any problems. My partner also found her education to be very helpful. The reception ladies are also quite lovely

5 /5 Steph E: I’m so glad that I booked here after having my baby. Gill Wright has been very helpful. Recommended!

5 /5 Melissa G: Had such a great experience with practitioner Alexandra Barnes. Knowledgeable, empathetic, and very easy to talk to about things that are hard to talk about. Could not recommend her more.

1 /5 Natalie N: I recently visited this clinic for an appointment scheduled at 2:30 PM. I arrived at 2:20 PM and was asked to take a seat. By 3:00 PM, I still had not been seen, so I inquired about the delay. The receptionist responded, "Oh, I didn’t realize you were still sitting there and that (name of physio) was so far behind. If I had known, I would have put you with another physio." Another gentleman who came in after me to see the same physiotherapist also seemed unsure about his appointment status. When I asked how much longer I would have to wait, the receptionist couldn’t provide an answer, so I decided to leave. I had arranged childcare to attend this appointment, and I agreed to their policy that if I were late or missed my appointment, I would be charged $50. However, the clinic did not extend the same courtesy when they were running behind. They neither informed me of the delay nor offered to reschedule me with another physiotherapist. While waiting, I was seated directly opposite the reception desk and overheard several personal conversations between the staff. Despite this, no one noticed or acknowledged the delay. This was supposed to be my initial appointment, and I am extremely disappointed with the lack of communication and professionalism. They have not contacted me to reschedule, which is very poor service.