Saleras - Cheltenham (VIC)

5 /5 Rochelle Jackson: I came into the store with a bracelet that required repair on New Years Eve day. A busy time. Jess was fabulous; efficient, effective and super nice - and my bracelet was fixed! Great customer service! Thankyou Jess

5 /5 Ross webster: The staff at this store are fabulous. Having had a career in a business where customer service is a high priority- these ladies are up there. Their care for their customers is exemplary and I would have no hesitation in going back to buy from this shop. Thank you for making my Christmas present buying a fabulous experience.

5 /5 General Kenobi: Super happy with my purchase from Salera’s Southland! Jess was super great help and did the best on price she could. Will defiantly be back for any future purchases!

5 /5 Piret Cantwell: This review was almost no stars. I dropped off my 2 longines watches which had been purchased at the store over 10 years ago and a Raymond Weil to replace the batteries. There was an $80 per watch charge to have them sent to longines and Raymond Weil where they would be assessed, there would be an additional charge to replace the batteries and service if needed and would take up to 6 weeks or more. I thought the charges and time frames were a bit excessive and agreed to the pricing. Not entirely satisfied with the price or timeframes I made contact with a longines store directly and was advised the cost would be $65 per watch to replace the battery and turnaround time would be up to 5 days. I contacted saleras Southland to cancel the repairs and return my watches, initially I was told the $240 I had paid would not be refunded and a few days later told that I would receive a full refund. On returning to the store to collect my watches and grateful that I was being refunded, before I left I was assisted by the two lovely sisters who helped me purchase another longines watch to add to my collection!!! And the moral of the story is, great for watch purchases, but save yourself money and go elsewhere for battery replacement!!!!

5 /5 Jay: Jess is excellent. Shes really helpful and patient when picking out the perfect piece. She has great taste and her honesty was always appreciated. Everyone in the store was so friendly and accommodating. Thank you also to Michelle for providing a valuable second opinion. Couldnt recommend the store more highly. Ill be coming back in the future when I purchase my next watch