Virgin Active Collins Street Gym - Melbourne (VIC)

4 /5 Luke Curtis: Quality equipment, love the multi levelled gym if one spots too busy, pool and sauna is great after a session. Have been coming here for about 6 months now, now while a lot of staff are very friendly and helpful I did have an unfortunate experience with somebody at the front desk this morning - now while I understand they were trying to explain I needed to use the QR code on the app as opposed to the membership card on my Apple wallet they were rude, dismissive and talked over the top of me. In saying this the manager on duty at the time Brittany was incredibly helpful

5 /5 Jordon S: Came in for a tour and workout of this gym and was pleasantly greeted by the amazing Lucy! Lucy’s service was phenomenal, she greets everyone with a smile, was extremely helpful with the signup process and is down to have a laugh and get to know you. Amazing job to Virgin Active for hiring a great, professional person to compliment an amazing gym. 5 Stars for service and facilities at this gym!

5 /5 Samuel W. S. Soon: 1 week since I walked in just to check out the location. I wasnt intending on joining but I ended up signing up. Max took me through the membership options (twice) and showed me the benefits of joining with AIA so it was a no brainer. Everything was better than expected and the staff are exceptional. Best gym (health and lifestyle facility) ever!

3 /5 Alexander Matthew: At 2-3x the cost of a conventional gym chain, I was keen to try out Virgin Active as they kindly offer free trials. Staff at the front were friendly, attentive and showed me around the facilities well. The gym and equipment are great, spacious and clean offering many areas to train or do various classes. Floor was rather busy although manageable at peak time (5-7). What detracts from the club in my opinion is the bubble pool and sauna area. During my visit, this was very busy which at times made things uncomfortable and unrelaxed. There needs to be an emphasis on sauna etiquette, e.g. refrain from speaking loudly or lying down on the benches when others are trying to sit or relax. Furthermore, I spotted multiple individuals dripping in sweat head straight into the singular cold plunge which was disgusting and dissuaded me from using it. In saying this, during my visit the 25M pool was closed which may have resulted in more numbers in the other areas. Overall, Im unsure of the value at $35-60 a week for this one Collins Street location, however if you work or live nearby it may suit.