Jessica Selkirk I was very pregnant, needed a pedicure as I cannot reach at the moment & suffering from some swelling.
I asked if I could just soak my feet a bit longer and sit in the chair before they start, they ignored the request and hastily managed the pedicure, despite being many free chairs & only 2 other clients in the salon.
I felt they were rough & when I asked for a bit more gentle 3 times, she replied “it’s just skin” the third time when I felt she was teetering on ripping the skin off. It was unenjoyable and unrelaxing.
Trying not to judge the work of one staff member, I went back 2 days later because my mum needed a pedicure. Asked to sit in the chair next to mum getting her pedi & if they could work out a price for me to just have the massager going but they said no - full cost only. We ended up walking out as they were unwilling to let me sit next to mum.
This place is so conveniently located for me but I just won’t go back. The staff are completely ignorant, unhelpful & dismissive of their clients.
I cannot believe they chose to turn us away when there were no other clients in the salon.
Its just bad business.
1 /5